The Original Synthetic Oil
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Copyright 2008 All Service Oil All Rights Reserved
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If you are interested in using AMSOIL motor oil, but concerned that using a synthetic oil or
extending your oil drain interval will void his warranty, you have no need for concern. Congress
in 1975 enacted the federal Magnuson-Moss Act to regulate written consumer product
warranties. An examination of the law reveals warranties remain intact when AMSOIL Synthetic
Lubricants are used.
The law was meant to give consumers detailed information about warranty coverage before they
buy.
Congress charged the Federal Trade Commission with creation of the specifics of the law.
The FTC set down three rules under the Act: the Disclosure Rule, the Pre-Sale Availability Rule
and the Dispute Resolution Rule.
Those rules require warrantors to title their written warranty as either full or limited, provide a
single, clear and easy-to-read document that spells out certain information about coverage and
ensure that warranties are available where the products are sold so that consumers can read
them before buying.
In passing the Act, Congress meant to give consumers access to warranty information, let
consumers comparison shop for warranties, encourage warranty competition and promote timely
and complete performance of warranty obligations.
While the Magnuson-Moss Act does not require manufacturers to provide a written warranty, it
provides specific rules when one is provided. Among those provisions, FTC regulations state:
(c) No warrantor of a consumer product may condition his written or implied warranty of such
product on the consumers using, in connection with such product, any article or service (other
than article or service provided without charge under the terms of the warranty) which is
identified by brand, trade, or corporate name; except that the prohibition of this subsection may
be waived by the Commission if (1) the warrantor satisfies the Commission that the warranted
product will function properly only if the article or service so identified is used in connection with
the warranted product, and (2) the Commission finds that such a waiver is in the public interest.
(15 U.S.C.2302(C))
That means your warranty stands when you use AMSOIL Synthetic Lubricants.
Vehicle manufacturers recommend lubricants according to their viscosity grade and service
classification. Any oil, whether its conventional petroleum motor oil or synthetic, meeting the
correct viscosity grade, 5W-30 for example, and the current API and ILSAC North American
service classifications may be used without affecting warranty coverage. AMSOIL motor oils are
recommended for use in applications requiring these specifications.
Furthermore, the practice of extending oil drain intervals does not void warranties. Original
equipment manufacturers pay or deny warranty claims based on the findings of failure analysis.
To affect the vehicle warranty, the lubricant must be directly responsible for the failure. If the oil
didn't cause the problem the warranty cannot be voided, regardless of brand or length of time in
use.
Synthetic motor oil was introduced to the automotive public in 1972 by AMSOIL, INC., with the
world's first API rated synthetic motor oil specially formulated for long service and superior
performance and protection to that of conventional oils.
Nearly 30 years ago, AMSOIL synthetics represented a vision of the future and technology
ahead of their time. Since then, every major engine oil manufacturer has introduced synthetic
oils of their own. To be sure, many original equipment manufacturers would like you to believe
you can only use their products. However, it's a violation of the consumer protections set forth in
the Magnuson-Moss Act, unless they're willing to provide you those products free of charge.
AMSOIL offers a warranty that covers the cost of repair or replacement of a proven mechanically
sound engine damaged as a result of using AMSOIL synthetic motor oil. However, it has never
happened. Thirty years of experience proves AMSOIL can be installed in any vehicle with
complete confidence.
AMSOIL further backs its products with action when a Dealer or customer reports being told their
warranty is voided if they use synthetics.
If you have heard from any member of a business that the use of AMSOIL Motor Oil or the
practice of extending drain intervals will void warranties, send AMSOIL all the details including
the name of the business, business owner or manager and the individual making the claims, in a
signed and dated letter. Send the letter to the Technical Services Department at corporate
headquarters and an AMSOIL representative will send them a letter explaining the facts.
Access to the complete Magnuson-Moss Act is available on the Internet by key words
Magnuson-Moss Act or Federal Trade Commission.



AMSOIL INC. warrants each AMSOIL filter to be free from defect in material and workmanship
during the period of service life recommended by AMSOIL INC. or the engine or equipment
manufacturer. This warranty may not be extended to cover AMSOIL filters that have been
improperly installed, abused, damaged or used in competitive racing or on equipment that
has been modified using components other than those from AMSOIL or AMSOIL aftermarket
partners. AMSOIL INC. does not make filter recommendations for aircraft or aviation
applications and does not guarantee the performance of AMSOIL filters in such applications.
If an AMSOIL filter is found to be defective in material or workmanship during the period of
service life recommended by the engine or equipment manufacturer or per AMSOIL
recommendations, AMSOIL will replace the defective filter with another AMSOIL filter or credit
the customer’s account. AMSOIL will reimburse the customer for reasonable costs of parts
and labor required to repair the engine or equipment to the extent the damage was solely
attributable to a defect in the AMSOIL filter.
In order to obtain engine or equipment repairs under this warranty the customer must
contact the AMSOIL Technical Services Department directly at:
AMSOIL INC.
Attn: Technical Services Department
AMSOIL Center
1101 Susquehanna Ave.
Superior, WI 54880
(715) 399-TECH (8324)
The customer must also allow the AMSOIL Technical Services Department to examine the
filter and, if required, the engine or equipment to determine the extent of damage and
whether it was caused by a defective AMSOIL filter. The filter must be returned in its original,
undamaged condition to the AMSOIL Technical Services Department for examination. This
warranty is exclusive of any other warranty, expressed or implied. AMSOIL filtration products
expressly disclaim, without limitation, the implied warranties of merchantability and fitness for
a particular purpose. The foregoing states the entire AMSOIL filtration products exclusive
liability and the buyer’s exclusive and sole remedy for any damages or claim made in
connection with the sale of an AMSOIL filter. AMSOIL filtration products shall in no event be
liable for any special, incidental or consequential damages whatsoever, except those
specifically provided for in this warranty. Some states do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitations or exclusion may not apply
to you. This warranty gives you specific legal rights and you may also have other rights,
which vary from state to state.
Warranties and AMSOIL Synthetic Lubricants
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